30 Day Guarantee

Last Updated: April 2, 204

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Eligibility: Our 30-day money-back guarantee applies to new subscribers of the TRND Bot algorithmic trading service.Duration: The guarantee period begins on the date of your initial purchase and lasts for 30 calendar days.

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Conditions:

  1. Active Usage: To qualify for a refund, you must actively use the TRND Bot service with default settings during the guarantee period.
  2. Technical Support: If you encounter any issues, contact our 24/7 support team for assistance before requesting a refund. We offer live chat, text, and Zoom to ensure you receive the help you need.
  3. 30 Days, no Financial Gain: You must provide broker statements showing no financial gain after using the bot for a 30 day period and before 60 days of use.
  4. Feedback Requirement: When requesting a refund, briefly explain why the service did not meet your expectations. This helps us understand your needs and improve our offering.

Process: To request a refund, contact our support team within the 30-day period and provide your account details and reason for the request. Once the refund is processed, your access to TRND products will be revoked.

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Exclusions: The guarantee does not cover losses or expenses outside the cost of the subscription, such as market losses or other associated trading costs.

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Refund Processing: Refunds will be processed to the original payment method within a reasonable timeframe after the request is approved.

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Amendments: We reserve the right to modify these terms at any time. Continued use of the service after changes indicates acceptance of the new terms.

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By subscribing to the TRND Bot service, you acknowledge that you have read, understood, and agreed to these guarantee terms.